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 Oooops .....

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PostSubject: Oooops .....   Tue Feb 03, 2009 12:40 am

Quote :
Financial details of 1,200 Airtricity customers posted on firm’s website

The personal and financial details of almost 1,200 customers of green energy firm Airtricity were posted on the company’s website for six weeks, The Sunday Business Post has learned.
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The material was accessible to anyone who accessed the company website and could have been read or downloaded by clicking a link on the company’s homepage. Forensic computer analysts have been unable to tell if the data was downloaded or copied.
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The data included information given by customers who signed up online to Airtricity, including detailed direct debit data and personal household details. Hawkes’s office was informed of the breach on January 15 and a spokesman said that the firm was co-operating with its probe.
>>>>>Sunday Business Post


the company has said that it will indemnify the 1,160 affected corporate and residential customers with full fraud protection insurance up to December 2010.

oops
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PostSubject: Re: Oooops .....   Tue Feb 03, 2009 2:28 am

Gobshites.
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PostSubject: Re: Oooops .....   Tue Feb 03, 2009 3:19 am

Hermes wrote:
Gobshites.

+1

This sort of crap is getting all too more often. Gobshites indeed.

Immediate compensation claims will enforce these cheapskates to implement proper feckin websecurity.

Assholes.
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PostSubject: Re: Oooops .....   Tue Feb 03, 2009 3:20 am

I love how they make a concession that they'll indemnify them... when all these people would have an action against the company were they to suffer any damage as a result of their negligence anyway...
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PostSubject: Re: Oooops .....   Tue Feb 03, 2009 3:33 am

johnfás wrote:
I love how they make a concession that they'll indemnify them... when all these people would have an action against the company were they to suffer any damage as a result of their negligence anyway...

Would they not have a case for action anyway J, even if there was no financial or personal damage ?
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PostSubject: Re: Oooops .....   Tue Feb 03, 2009 3:37 am

Not sure because I don't know much about the Data Protection Act. However, if there is nothing about damages/compensation in the Data Protection Act they would probably have to sue in Tort and in order to do so they would have to prove damage.
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PostSubject: Re: Oooops .....   Tue Feb 03, 2009 8:01 am

johnfás wrote:
Not sure because I don't know much about the Data Protection Act. However, if there is nothing about damages/compensation in the Data Protection Act they would probably have to sue in Tort and in order to do so they would have to prove damage.

Which could be as simple as showing they were very stressed, upset and put in fear by the whole thing and had to change all bank accounts etc...

How successful they'd be is something else entirely.
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PostSubject: Re: Oooops .....   Wed Feb 04, 2009 2:04 pm

johnfás wrote:
I love how they make a concession that they'll indemnify them... when all these people would have an action against the company were they to suffer any damage as a result of their negligence anyway...
To be fair voluntary indemnification is a far sight better than having to drag a tort claim through the courts.
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PostSubject: Re: Oooops .....   Wed Feb 04, 2009 2:11 pm

It certainly is. But it is not laudable.
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PostSubject: Re: Oooops .....   Wed Feb 04, 2009 5:12 pm

Is it not? Litigation is a nasty business after all.

You'll have to excuse me, I'm reading about alternative dispute resolution at the mo. Why can't we all just get along!
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PostSubject: Re: Oooops .....   Wed Feb 04, 2009 5:14 pm

I don't think so, I think it is merely what one should expect. For instance, I don't think it is laudable when a bus gets me somewhere on time. Lauded mediocrity is a dangerous thing. It would be laudable if the company gave these people some compensation, it is the lowest expected for them to indemnify them and it would be despicable if people had to resort to the courts to assert their rights.
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PostSubject: Re: Oooops .....   Wed Feb 04, 2009 5:25 pm

Well, are they lauding or are they reassuring? It would indeed be troublesome and undesirable if people had to resort to the courts to assert their rights ("despicable" might be a bit strong a word, considering that it happens all the time) and if the public thought that people would have to resort to the courts to assert their rights against this company for its negligence then damage to its reputation would be even greater, and indeed it would be disproportionate to the reality of the situation. I'm not sure they can be accused of lauding for trying to prevent disproportionate damage to their reputation.
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